Omadeli Hair By Ash
OMADELI HAIR – TERMS & CONDITIONS
1. Introduction
Welcome to Omadeli Hair. By purchasing our products or using our services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
2. Products & Services
Omadeli Hair provides hair products including wigs, bundles, closures, frontals, and related accessories. All product descriptions, images, and prices are subject to change at any time without notice.
3. Orders
- All orders must be paid in full before processing.
- Once an order is placed, it cannot be changed or cancelled after processing has begun.
- We reserve the right to refuse or cancel any order at our discretion.
4. Pricing & Payments
- Prices are listed in GBP (£) unless otherwise stated.
- We accept secure payment methods as displayed at checkout.
- Omadeli Hair is not responsible for any additional bank or transaction fees.
5. Shipping & Delivery
- Processing times typically range from 2–7 business days unless stated otherwise.
- Delivery times vary depending on location and courier services.
- We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
- Customers are responsible for providing accurate shipping information.
6. Returns & Exchanges
- Due to the nature of hair products, all sales are final.
- Returns or exchanges are only accepted if the item is defective or incorrect.
- Items must be unused, unaltered, and in original packaging to qualify.
- Any issues must be reported within 48 hours of delivery.
7. Refund Policy
- Approved refunds will be processed back to the original payment method.
- Shipping fees are non-refundable unless the error is on our part.
8. Product Care
Customers are responsible for proper maintenance of hair products. We are not liable for damage caused by improper care, colouring, or styling.
9. Custom Orders
- Custom wigs or personalised products are non-refundable and non-exchangeable.
- Production times may vary depending on specifications.
10. Liability
Omadeli Hair shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
11. Intellectual Property
All content, including images, branding, and text, belongs to Omadeli Hair and may not be used without permission.
12. Privacy
We respect your privacy. Customer information is used solely for order processing and will not be shared with third parties without consent.
13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
14. Contact Information
For any inquiries, please contact us at:
Email: ash@ashely.store
Phone: +44 7375 054814
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By purchasing from Omadeli Hair, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
